About

What is Complain.com ?

Launched in 2009, Complain.com is a listing of dissatisfied consumer experiences concerning purchased products and/or services. These experiences are first-hand personal incidents collected by visitors on Complain.com , and published for the primary benefit of voicing an opinion and obtaining resolution. As Complain.com is the primary search result for the term "complaints" in Google, posting grievances helps get the word out about complaints and ensures product manufacturers and service providers take notice!

Complain.com:

  • provides consumers with a forum to voice their experiences
  • enables businesses to resolve complaints
  • allows members to read actual consumer experiences
  • aids consumers in making better-informed purchase decisions
  • assists consumers in complaint resolution from unresponsive companies
  • facilitates businesses in improving products and services
  • helps consumers help themselves get better customer service
  • allows members to see how a business is performing and treating customers

 

Who is in charge?

David Freedman is the Managing Director of Complain.com and has a business degree in Accounting from the University of Melbourne in Australia. David has over 20 years of operational management experience in IT, finance, market research and customer relations. While Australia is his first love, followed closely by his wife Natalie, David has honed his skills throughout his recent career at GMI and Identity.net in developing his passion of building and supporting online communities. David is always trying to enhance the experience of his members, so he welcomes any suggestions or feedback. David can be contacted via email at info at complain dot com . For Support issues, please continue to write to support at complain dot com .